Hardscape FAQ

Your Hardscape Questions,
Answered.

📍 Serving Suwanee, Gwinnett County & all of North Metro Atlanta

From permits to pricing to timeline questions — here are the answers we give most often before a project starts. If you don't see your question here, ask us directly.

28 Expert Answers
📍Gwinnett County Expert
💵Projects from $4,000
📞Free Site Visits
Jump to: General Patios Retaining Walls Fire Pits Pricing Process Materials Maintenance

Start here — the most common questions.

Most residential patios, retaining walls under 4 feet, and fire pits do not require permits in Gwinnett County. Elevated structures, walls over 4 feet, and projects that affect drainage or impervious surface coverage may need a permit. We research permit requirements for your specific property as part of every project — there's no charge for this.

We warrant our workmanship for 2 years on all installations. This covers settlement, heaving, or installation defects — it doesn't cover damage from external causes (flooding, tree roots pushing from below, etc.). Material warranties are passed through to you based on manufacturer warranties (typically 25 years on concrete pavers). If something doesn't look right after we leave, call us — we come back.

We help with HOA submissions when required — we provide the drawings, specs, and material samples that HOA boards typically request. We know what Gwinnett County and Fulton County HOA boards look for and can anticipate common objections. Submitting HOA paperwork is included in our standard project process at no extra charge.

We don't offer in-house financing, but we work with several home improvement lenders and can provide project documentation that lenders require for approval. For larger projects ($15,000+), some customers find that a home equity line of credit offers better rates than personal loans. We provide the detailed bids and drawings lenders need to process your application.

Spring and fall are ideal — moderate temperatures, low rain, and ground conditions are perfect for base preparation. Summer is peak season: demand is highest, schedules are fuller, and Georgia's extreme heat can affect certain materials (sealing, joint sand). Winter is slow season — you can often get faster scheduling and occasionally better pricing, but cold snaps can delay work. If you want something done for a summer event, book in January or February.

Concrete pavers are manufactured to consistent size and strength — they interlock, handle freeze-thaw cycles well, and individual pieces can be replaced if one cracks. They come in dozens of colors and patterns. Natural stone (flagstone, travertine, bluestone) is quarried and has unique color variation and irregular shapes that give a more organic, handcrafted look. Stone costs more per square foot and often requires more labor to install. Both are excellent choices — it depends on your style and budget.

See our patio service page for full material comparisons.

Everything about patio design and installation.

A standard 200–400 sq ft patio takes 2–4 days for installation. Larger or more complex projects with seating walls, steps, built-in features, or drainage solutions can take 5–7 days. We provide a clear timeline before work begins and update you if anything changes.

Settlement happens when the base wasn't compacted properly or wasn't deep enough for the soil conditions. Georgia's clay soil expands and contracts with moisture — a base that wasn't engineered for clay movement will settle over time. We always excavate to the proper depth (typically 6–8 inches for clay soil), use the right aggregate base material, and compact in layers. A well-built base will not settle. If you have an existing paver patio that's sinking, we can often repair it without replacing the whole patio.

In Gwinnett County's clay-heavy soil, we typically excavate 6–8 inches below final grade and replace that with compacted aggregate (road base) and bedding sand. This gives proper frost protection, drainage, and stability. In sandy loam areas (parts of Forsyth and north Fulton), we may go deeper to find stable subgrade. Your soil type is assessed during the site visit.

Yes — but it's not a simple add-on. An existing concrete patio isn't designed for fire pit weight and heat. We cut out the area, excavate and compact a new base, and build the fire pit with proper drainage and heat-resistant materials. It costs less than a full patio replacement and avoids cracking down the line. See our fire pit page for options.

Matching an existing patio exactly is difficult — paver styles are discontinued, colors fade from UV exposure, and new batches vary slightly from old ones. What we can usually do: extend the patio with a compatible paver that blends well, add a transition strip of complementary material, or use a different but complementary pattern that creates visual continuity without looking like a patch job. We'll show you options during your site visit.

You can walk on it the day we finish. Light use (furniture, foot traffic) is fine immediately. Wait 24–48 hours before placing heavy items. For sealed pavers, wait until the sealer fully cures (usually 48–72 hours) before placing anything on the surface. We give you a specific timeline based on the materials used in your project.

Retaining walls, soil, and slope solutions.

For Georgia's clay-heavy soil and moderate slopes (up to 6 feet), segmental concrete block walls with geogrid reinforcement are the most reliable and cost-effective solution. They flex slightly with ground movement rather than cracking like poured concrete or mortared stone. For taller walls or very steep slopes, a registered engineer should design the wall — we coordinate this and factor it into the quote.

See our retaining wall service page for material options and pricing.

Georgia's winter temperatures rarely stay below freezing, so frost heave isn't the primary concern here — it's more about soil movement from wet-dry cycles and root intrusion. We engineer walls for Georgia soil conditions: proper drainage behind the wall, compacted base, and geogrid reinforcement where needed. A wall built correctly for Georgia clay will last decades.

Signs of drainage issues: water pooling after rain that doesn't drain within a few hours; a slope that sends water toward your foundation; clay soil (common across Gwinnett County) that stays wet for days. During our free site visit, we assess drainage and factor it into base design — French drains, swales, or permeable base materials may be needed. We never build a patio without addressing drainage first.

Both. We provide full design as part of the project — initial concept drawings, material selection guidance, and a layout plan that accounts for your property's drainage, grading, and sun exposure. For complex projects, we create detailed CAD drawings. Design is included in the project price — we don't bill separately for it. If you want concept drawings for a project you haven't committed to yet, we can provide those for a nominal fee, credited toward your project if you proceed.

Built-in fire pits — gas vs. wood, costs, and installation.

A built-in gas or wood-burning fire pit starts around $4,000–$5,000 depending on size, materials, and complexity. Gas fire pits cost more to install (gas line work, burner system) but are easier to use year-round. Wood-burning are less expensive to build but require more maintenance and can have HOA restrictions. See our fire pit page for a full breakdown.

Both have merits: Gas fire pits are cleaner, easier to light, and work year-round with no smoke. But they require a gas line (added cost) and give up the crackling fire experience. Wood fire pits have the authentic ambiance and scent but produce smoke, require wood storage, and may face HOA restrictions in some neighborhoods. Many customers in North Metro Atlanta go with gas because of HOA rules and convenience. We can build both — see our fire pit page for more.

We monitor weather and plan around it. Rain can delay base preparation and joint sealing, but most installation can continue in light rain with protective covers over open areas. If a heavy rain hits mid-project, we stop, protect the work, and resume when conditions allow. This rarely adds more than a day to the timeline. We never pour base material or lay pavers in standing water — that's how you get settlement issues.

What things cost and how estimates work.

A patio with seating walls, fire pit, and walkway typically runs $14,000–$25,000 depending on size and materials. A complete outdoor living package (patio, outdoor kitchen, fire pit, retaining walls, and landscape integration) can range from $25,000–$60,000+. The estimate tool gives you starting price ranges for each element. Our free consultation gives you a precise number based on your specific yard and goals.

Every quote we provide includes: site assessment, design drawings, all labor, all materials, delivery, base preparation, compaction, finishing, and cleanup. It does not include: unseen excavation challenges (like buried concrete or tree stumps), additional drainage solutions discovered during dig, or landscape repair beyond the immediate work area. We document scope clearly in writing and don't add surprise charges during the project.

Yes — our interactive estimate tool walks you through project type, size, and material choices to give a ballpark price range. It's a useful starting point, but a site visit gives you a precise quote. The estimate is free, no contact required to use it.

What to expect from first call to final walkthrough.

1. Call or submit form — we schedule a free site visit within 3–5 business days.
2. Site visit — we assess your yard, discuss your goals, and give a ballpark estimate.
3. Proposal — within 2–3 days, you receive a detailed written proposal with drawings, specs, and pricing.
4. Contract & deposit — sign the agreement and put down a 20% deposit to hold your build date.
5. Installation — we show up on time, work efficiently, and communicate daily.
6. Final walkthrough — we review the completed work together and answer any maintenance questions.

Our site visit is a 45–90 minute meeting at your property where we assess soil conditions, drainage, access for equipment, and your site's specific challenges. We discuss your vision, take measurements, and provide a ballpark estimate on the spot. There is no charge for this visit. We then follow up with a detailed written proposal within 2–3 business days.

We discuss your landscape priorities before work begins. Mature plants, trees, and irrigation lines are marked and protected during excavation. Small plants are typically moved and replanted. For mature trees near the work area, we work with a licensed arborist if needed. We use small equipment and hand-excavation near sensitive areas to minimize root damage. The goal is to integrate the new hardscape with your existing landscape, not replace it.

Signs of drainage issues: water pooling after rain that doesn't drain within a few hours; a slope that sends water toward your foundation; clay soil (common across Gwinnett County) that stays wet for days. During our free site visit, we assess drainage and factor it into base design — French drains, swales, or permeable base materials may be needed. We never build a patio without addressing drainage first.

Pavers, stone, sand, and sealants.

Polymeric sand is a fine sand with additives that activate when wet — it hardens slightly between paver joints, preventing weed growth and insect intrusion without being a rigid mortar. It's better than regular masonry sand for Georgia's humid climate because it resists erosion from rain and won't wash out easily. We use polymeric sand on all paver projects.

Concrete pavers are manufactured to consistent size and strength — they interlock, handle Georgia's soil movement well, and individual pieces can be replaced if one cracks. Natural stone (flagstone, travertine) has unique color variation and an organic look. Stone costs more per square foot. We help you choose the right surface for your yard's conditions, HOA requirements, and long-term maintenance preferences.

Keeping your hardscape looking great for years.

Concrete pavers need very little maintenance: rinse with a hose occasionally, re-sand joints every 1–2 years, and seal every 3–5 years if you want to maintain color. Pull any weeds that germinate in joints — polymeric sand prevents most regrowth. Natural stone should be sealed annually to prevent staining from Georgia red clay soil. We include a maintenance guide with every project.

Seal natural stone annually with a penetrating sealer — this prevents staining from clay soil, fallen leaves, and rain. Reapply after pressure washing. For flagstone set in mortar, check for cracked joints every few years and re-apply mortar as needed. For dry-laid flagstone with ground cover in joints, keep the ground cover trimmed and refresh joint material as it settles.

Every 3–5 years depending on sun exposure and foot traffic. North-facing patios (less sun) last longer; south-facing patios in direct Georgia sun may need sealing every 2–3 years. Resealing restores color and adds a layer of protection against staining. We can do this as part of an annual maintenance visit — contact us to schedule.

Ask us anything — free consultation.

Get Your Free Hardscape Consultation
Serving Gwinnett County & all of North Metro Atlanta.
⚠ Summer slots are filling fast — book your site visit now →
Please enter your name.
Please enter your phone number.
No obligation. We'll get back to you within 24 hours.
You're all set!
Thanks! We'll get back to you within 24 hours with answers to your questions. If you'd rather call us directly: (770) 555-0100